INFORMATION WE COLLECT
There are several ways we may obtain information about you, including through (A) information you provide to us directly; (B) information we automatically collect. This includes data that identifies you personally, whether directly (i.e., your name) or indirectly (i.e., information about your online use).
A. Information You Provide
We collects certain information from you when you directly provide it to us. This may include when you create an account with us, make a purchase through our Site, request information from us, sign up for newsletters or our e-mail list, enter into sweepstakes or other promotions, request customer support, or otherwise communicate with or contact us directly. This information may include the following:
Contact details including your name, address, email address, and telephone or mobile number;
Login and account information, including user name, password, and unique user ID;
Billing and payment data, including credit card data; and
Personal preferences, such as marketing preferences.
B. Information Automatically Collected
Please note that we may automatically collect the following information about you:
Computer or Device Information: We may automatically collect your Internet Protocol (“IP”) address or other unique identifier or information from the computer, mobile device, tablet or other device you use to access the Site, including, but not limited to, your browser type, device type, operating system, software version, phone model, phone operating system, and the domain name from which you accessed the Site.
Usage Information. We may collect information about how you use the Site, including: the date and time you visit the Site; what areas or pages of the Site you visit; the amount of time you spend visiting the Site; the number of times you return to the Site; other information about where you click on the Site; whether you open, forward, or click on links in emails we send; and other sites you may visit.
Location Information. We collect general information about where traffic and purchases on our site are coming from around the world. We use this information at an aggregate level (meaning the information does not identify individual users) to create reports to better understand how we engage with users.
Service Providers. We may use service providers to support our Site. Some of these service providers may use technology such as cookies, web beacons, pixel tags, log files, Flash cookies, or HTML5 cookies to receive, collect, and store information.
C. Combination of Information
We may combine the information we receive from and about you, including information you provide to us, information we automatically collect through our Site, information collected offline, information collected across other computers or devices that you may use, and information from third party sources.
Where necessary under applicable law, we will have a lawful basis to process your data if:
You have consented to such processing;
We have a legitimate interest for processing your data – e.g., for data analytics purposes; fraud prevention; direct marketing; network and information systems security; enhancing or improving our content, products, and services; identifying usage trends; and determining the effectiveness of promotional campaigns; and/or
We are legally obligated to process it.
We may use the information we collect from and about you to:
Respond to your inquiries and contact you when necessary;
Enhance your online experience, including as a way to recognize you and welcome you to the Site;
Review the usage and operations of our Site, develop new products or services, and conduct analysis to enhance or improve our content, products, and services;
Provide you with customized content, targeted offers, and advertising on the Site, via email, text message or push notification, or across other websites or social media;
Administer any orders that you have placed with us and process payments;
Communicate with you about your purchase;
Register and manage your account(s) with us;
Contact you with information, newsletters, and promotional materials;
Use your data in an aggregated non-specific format for analytical and demographic purposes (this processing may involve profiling – for example to create audiences based on demographic or location-based information for marketing and customization purposes);
Address problems with the Site or our business, and to protect the security or integrity of the Site and our business; or
For other purposes disclosed at the time you provide your information or otherwise with your consent.
Additionally, if you use the Site to connect with any third-party services (e.g., social media sites), you authorize us to use information from and about you, on your behalf, to interact with these third-party services based on your requests.
INFORMATION WE SHARE
A. Information You Share
The Site offer many ways to find, enjoy, and share content. Your activity in connection with the Site may include filling out surveys, reviewing and rating products, inquiring about or purchasing products, participating in online communities, “liking” or “sharing” our content on your social media accounts or otherwise interacting with us. Any information you may disclose on our Site, in blogs, on message boards, in chat rooms, or in other public areas of the Site or other third-party websites, applications, or services that the Site may link to, becomes public information. Please exercise caution when disclosing personal information in these public areas.
INFORMATION WE SHARE
We may share your personal information with:
Affiliates: We may share your information with Sillis Green Veg. affiliates and subsidiaries for business, operational, promotional, and marketing purposes.
Service Providers: We may share your information with service providers that provide business, professional or technical support functions for us, help us operate our business and the Site, or administer activities on our behalf.
Aggregate or Anonymous Non-Personal Information: We may also share aggregate, anonymous, or de-identified non-personal information with third parties for their marketing or analytics uses.
Other: We also may share your information as disclosed to you at the time of collection.
HOW LONG YOUR INFORMATION IS RETAINED
We will retain your individual personal data only as long as we need it for the purpose for which we are processing it. For example, when you contact us with a complaint, query, or other concern, we will retain your information for as long as needed to respond to your query. We may use data aggregated by Google Analytics indefinitely without further notice to you.
We will periodically review the personal information we hold and delete it securely, or in some cases anonymize it, when there is no longer a legal, business, or consumer need for us to retain it. When we anonymize data, we may retain such data indefinitely without further notice to you.
We have taken certain physical, administrative, and technical steps to safeguard the information we collect from and about our customers and visitors to the Site. While we make every effort to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.
When you enter sensitive information (such as credit card information) on our forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
HOW TO CONTACT US
ADDRESS Sillis Green Veg, Glaslough, Co. Monaghan, H18 DT80
TEL +353 (0)47 88189
FAX +353 (0)47 88913